Reference

How quis4d Handles Your Personal Data

Your account data stays with us — not passed around, not sold. This Privacy Policy explains exactly what we collect when you access quis4d, how we use it, and what controls you have over your own information, wherever local law and eligible regions allow.

Account data protectedDANA, OVO, GoPay wallet info handled securelyNo third-party data sellingYou can request data accessIndonesia-region coverage
quis4d How quis4d Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this policy, want to access your personal data, or need to report a privacy concern, our support team is available around the clock. You can reach us through live chat inside the quis4d lobby, by email at our official support address, or through the in-app help form on your mobile account page. For wallet-related data queries — such as verifying which payment reference is linked to your DANA or OVO account — include your registered contact detail so we can locate your record quickly.

Live Chat Open the chat widget inside your account dashboard any time — our team responds around the clock for privacy and data queries.
Email Support Send your data request or privacy question to our support email. Include your registered account name and e-wallet reference for faster handling.
In-App Help Form On your mobile account page, the Help section has a dedicated privacy request form. Submit it from your device and we will respond to your registered contact.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply standard encryption to data in transit between your device and our servers. Session cookies help us keep you logged in across your mobile browser and desktop without making you re-enter credentials each time. You can manage cookie preferences through your browser settings at any time. Account security relies on OTP verification sent to your registered contact — this is the same step you complete when logging in from a new device in Makassar or anywhere else in Indonesia. We do not share your OTP or login credentials with any third party.

Encryption in Transit

All data moving between your device and our platform travels over an encrypted connection, keeping your account details and wallet references private during every session.

Cookie Controls

We use session cookies to maintain your login state across mobile and desktop. You can review or clear these through your browser settings without affecting your account data.

OTP Account Verification

New device access requires OTP confirmation to your registered contact. This step blocks unauthorised login attempts and keeps your DANA or OVO wallet links secure.

Retention and Deletion

We keep your data only as long as your account is active or local law requires. Once that period ends, records are removed from active systems per our internal data retention schedule.

Your Privacy Questions, Answered Directly

Below are the questions we hear most about how quis4d handles personal data. If your question is not covered here, reach our support team through live chat or the in-app help form and we will respond to your registered contact address.

We collect your name, contact detail, and the e-wallet reference you use — DANA, OVO, or GoPay. Device and session data is also logged to protect your account from unusual access.

We do not sell or rent your data. Sharing only occurs where required by applicable law or with fraud-prevention partners bound by strict confidentiality agreements.

Your wallet identifier is used only to process transactions and verify your account. Full wallet credentials are never stored on our servers after a transaction is confirmed.

Yes. Submit a data access request through live chat or the in-app help form with your registered account name. We will locate and share your record in line with applicable local law.

Data is retained only while your account is active or as required under local law in eligible regions. Once the retention period ends, records are removed from active systems.

After account closure, we retain data only as long as required by applicable law. You can ask our support team for details on the specific retention period that applies to your account.